Chichen Services - Your Mayan Vacation PortalChichen Services How was your Experience?

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Articles:

* Cooking History of Yucatan
* Things To Do At Chichen Itza

 

Kindly take a minute to fill out the following survey on your experience with Chichen Services: its website, employees, and services.

How did you hear about us?

Online Search Engine     
        
Referring Website            Other:

How would you rate our website?

  Disagree Agree No Opinion
Website was easy to navigate:
Reservation forms were easy to understand and fill out:
Prices and options are clearly listed:
My question was answered by the Frequently Asked Question page:
It was easy to send an email to the reservations office:

How would you rate our reservation process?

  Disagree Agree No Opinion
You received an email notification your reservation request was being processed in a timely manner:
Your received your reservation confirmation number in a timely manner:
Your reservation was processed correctly the first time:
Any changes needed were addressed in a cordial and timely manner:
Correspondence was cordial and timely:

How would you rate our cancellation policy visibility?

  Disagree Agree No Opinion
The cancellation policies for each hotel and in general are easily located within the website:
You were informed of the cancellation policy via email with your check-in voucher:
Your cancellation and refund, if applicable, were processed in a timely manner:
Cancellation policies should be displayed more predominantly in website and emails:

How would you rate our payment process?

  Disagree Agree No Opinion
Payment information was sent in a timely manner:
Using the PayPal email link was easy:
My experience paying via PayPal with a credit card was easy and convenient:
Confirmation of my payment was to my satisfaction:

How would you rate your hotel stay, activities, and transportation experience?

  Disagree Agree No Opinion
My hotel met my expectations:
Check-in went smoothly:
My room met my expectations:
My reserved activities met my expectations:
My reserved Yaxkin Spa treatments met my expectations:
My airport-to-hotel transfer met my expectations:
My hotel-to-airport transfer met my expectations:
My hotel-to-hotel transfer met my expectations:

Would you use Chichen Services or recommend us to a friend in the future?   Yes   No  

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Privacy Policy:  We are dedicated to keeping the information you submit to us secure and private.  Any and all personal information is for identification and billing purposes only; no information gathered either via internet or over the phone is shared with any other party, except with our providers due to reservations purposes.

 
Isabel Gutierrez.
Copyright © 2007  Chichen Services. All rights reserved.
Revised: 04/07/09.