Don't forget to
 
this page!

Would you like to
subscribe to our
e-mailing list?
Click here!

Articles:

* Cooking History of Yucatan
* Things To Do At
Chichen Itza

Quick In-Page Links:

Chichen Itza Tours
 Mayan Experience
 Bird-watching / Birding
 Jungle Tours
 Cenote

Chichen Itza Weather

Merida, Yuc. Weather
 

Frequently Asked Questions (FAQS)

Table of Contents

1. Where is Chichen Itza located?

2. What is the weather like at Chichen Itza, Yucatan, Mexico?

3. What airports are nearest to Chichen Itza?

4. Does Chichen Services offer airport transfers?

5. Can I spend the day at Chichen Itza during my day at port in either Progresso, Yucatan or Cozumel, Quintana Roo?

6. How can I volunteer my time and services through the Maya Foundation In Laakeech?

7. How can I secure my Chichen Services reservation?

8. What are your cancellation and no-show policies?

9. How do I pre-pay for my reservation issued by the Hacienda Chichen Resort through Chichen Services?

10. Do I need to have a PayPal account in order to pay for my Chichen Services' reservation?

Where is Chichen Itza, Yucatan, Mexico located?

View Larger Map

Chichen Itza is located southeast of the capital of Yucatan, Merida, (approximately 1 hour and 35 minutes away by car) and southwest of Cancun, Quintana Roo (approximately 1 hour and 45 minutes by car) along Toll Highway 180-D.  Chichen Itza is located one mile outside of the village of Piste.

Back to Top

What is the weather like at Chichen Itza, Yucatan, Mexico?

We have attached a weather tracker for Chichen Itza from Weather Underground here and also on the Hacienda Chichen Resort room rates page.  You can find current conditions, 5-Day forecast, astronomical times and more.

 

 

Back to Top

What airports are the nearest to Chichen Itza?

The two international airports nearest to Chichen Itza are Cancun International Airport (airport code: CUN) and Merida International Airport (airport code: MID).  Private chartered flights can fly into the Kahua airport and land with special permission only.

Back to Top

Does Chichen Services offer airport or hotel transfers?

We do offer transfer services from the airports in Cancun & Merida or hotel by request only.  There are a couple of other transportation options: renting a car, taking public transportation, or arrange to hire a taxi driver from Piste (through us) to go pick you up at the airport for a fee.

Driving in the Yucatan Peninsula is very safe and easy; feel free to contact us for more information and driving directions.

Public transportation is very reliable and is available from both Cancun and Merida; Cancun's airport offers a shuttle to the bus station from which you can catch a bus to the village of Piste (just one mile outside of Chichen Itza). Here are some useful links to help you:

● One of Mexico's bus lines has its own website in English now, UNO.
  ● The other bus line is called ADO, and its website is in Spanish only
      (can be translated via Google). We recommend you take the 1st class bus
      if you are in a hurry and the 2nd class bus if you want an unique cultural 
      experience.

Back to Top

Can I spend the day at Chichen Itza during my day at port in either Progresso, Yucatan or Cozumel, Quintana Roo?

We do not suggest that you spend your day at port trying to get to Chichen Itza, as there is not enough time to really enjoy the site once you do finally get there.  We are by no means saying it is not possible, just not satisfactory.

From Cozumel:
 You would have to take the ferry across to Playa del Carmen on the mainland, approximately 40 minutes, and then go via Tulum to Coba to Valladolid to Piste, approximately 3 hours each way.  Your other option would be to go north to Cancun, approximately 45 minutes, and take the toll highway to Piste, approximately 2 hours each way.  Either way you go, you will arrive during the hottest part of the day and won't have much time to see the site before you need to head back to Cozumel.  If you are really interested in visiting a Mayan site, we really suggest that you go south from Playa del Carmen to Tulum, or even Coba.

From Progresso:
 You will need to travel south to Merida and then head on the toll highway to Piste.  While this is definitely a shorter venture, because you don't need to take a ferry to the mainland, it has similar pitfalls.  We suggest you check out El Corchito, an ecological preserve just minutes from Progresso, and a great Mayan site just south of Progresso called Dzibilchaltun.

Back to Top

How can I volunteer my time and services to the Maya Foundation In Laakeech?

You can join the MFIL "website/emails/Internet" volunteer service team any time of the year, you need not move from your own home to help. However, if you wish to join the MFIL Yucatan volunteer team, we will be happy to help you arrange your social volunteer service to help the Mayan communities this NGO non-profit Sustainable Civil Society conducts near Chichen Itza, Yucatan, Mexico

 As a proud sponsor of the Maya Foundation In Laakeech, Chichen Services is glad to help individuals who can volunteer "on-site in Yucatan's MFIL Mayan communities;" MFIL requires a minimum period of at least two consecutive weeks. Hacienda Chichen Resort donates rooming to all approved MFIL Maya community volunteers, while Chichen Services donates light daily lunches to all approved MFIL volunteers that stay over a three weeks period in the region.  For further details on how to help the Maya Foundation In Laakeech and how their social volunteer programs work, please visit the MFIL Volunteer Information Article.

Back to Top

How do I secure my Chichen Services reservation?

All Chichen Services reservations must be pre-paid prior to arriving at the hotel.  A non-refundable deposit of 10% is due approximately 2 to 10 days after a confirmation has been issued by Chichen Services via email, depending on the proximity of your arrival date; if your arrival date is within 10 days of receiving your confirmation number, your full payment will be due earlier.

Back to Top

What are your cancellation and no-show policies?

All our reservations require a non-refundable 10% deposit in order to secure a reservation. All cancellations must be received and confirmed via email.  Failure to check-in at the hotel associated with your purchase by the arrival date will be considered a "no-show" and you therefore will void any refund.  Reductions of your stay within 7 days of arrival date will incur a penalty charge of one night plus taxes.

We have varying cancellation policies depending on the hotel you have elected to stay at. Pleaswe adhere to the cancellation policy associated with your hotel:
   Hacienda Chichen Resort
   Casa del Balam
   Hotel Hacienda Merida

Hacienda Chichen Resort:
            Please note that during Equinox dates, Cultural and Concert Events during the year,
            all reserved bookings are non-refundable and need to be prepaid.

For reservations between October 1, 2009 - April 30, 2010:

• For a 90& (ninety percent) refund, we must receive and confirm your cancellation no later than 14 (fourteen) business days prior to arrival date.

• For a 75% (seventy-five percent) refund, we must receive and confirm your cancellation no later than 10 (ten) business days prior to arrival date

• For a 50% (fifty percent) refund, we must receive and confirm your cancellation no later than 4 (four) business days prior to arrival date.

For reservations between May 1 - September 30, 2010:

• For a 90% ninety percent) refund, we must receive and confirm your cancellation no later than 10 (ten) business days prior to arrival date.

• For an 80% (eighty percent) refund, we must receive and confirm your cancellation no later than 7 (seven) business days prior to arrival date

• For a 50% (fifty percent) refund, we must receive and confirm your cancellation no later than 3 (three) business days prior to arrival date.

For reservations between October 1 - December 31, 2010:

• For a 90& (ninety percent) refund, we must receive and confirm your cancellation no later than 14 (fourteen) business days prior to arrival date.

• For a 75% (seventy-five percent) refund, we must receive and confirm your cancellation no later than 10 (ten) business days prior to arrival date

• For a 50% (fifty percent) refund, we must receive and confirm your cancellation no later than 4 (four) business days prior to arrival date.

Casa del Balam

   Reservations confirmed thirteen (13) days or more prior to arrival date will require a non-refundable ten (10%) deposit within twenty-four (24) hours of invoice receipt and must be paid in full fifteen (15) days prior to confirmed arrival date. Reservations confirmed within twelve (12) days prior to arrival date are non-refundable.  Cancellations within eight (8) days prior to arrival date will incur a penalty charge of one (1) night, plus tax, per room. Failure to check-in at the hotel associated with your purchase by the arrival date will be considered a "no-show" and you, therefore, will void any refund.  Hotel does not allow partial cancellations or reductions of your stay, also referred to as "early check-out", within ten (10) days prior to arrival date; all reductions must be received in writing via email prior to the deadline in order to avoid penalty charges.

Hotel Hacienda Merida

For reservations between September 1, 2009 - December 31, 2010:

• Fourteen (14) business days or more prior to arrival date:
  We must receive and confirm your cancellation in writing via email to be eligible for a ninety percent (90%) refund.

• Ten (10) business days prior to arrival date:
  We must receive and confirm your cancellation in writing via email to be eligible for a seventy-five percent (75%) refund.

• Within seven (7) days of arrival date:
  Penalty charge of one night plus taxes.

Chichen Services reserves the right to change its payment procedures at any time without prior notice.

Back to Top

How do I pre-pay for my reservation issued by the Hacienda Chichen Resort through Chichen Services?

If you have already made a reservation directly through the Hacienda Chichen Resort Reservation Office and have received a confirmation number from them, kindly send us an email with the following information:

1) Name the reservation was made under.
2) Hacienda Chichen Resort reservation number.
3) Number of nights reserved.
4) Date of nights reserved.
5) Number of rooms reserved.
6) Type of room(s) reserved.
7) Number of persons over the age of 11 (eleven) in your party.
8) Number of persons under the age of 12 (twelve) in your party.
9) Telephone number and the best times we can reach you.

Back to Top

Do I need a PayPal account in order to pay for my Chichen Services' reservation?

You do not need a PayPal account in order to pay for any emailed invoice from Chichen Services.  By clicking on the link provided in the invoice email, you can choose to continue payment without logging into or signing up for PayPal.  Another option available to select clients, please ask if you qualify, is to pay via a personal check from an United States bank or money order.

Back to Top

Remember, Chichen Service offers you great Yucatan Hotels and Haciendas Rates, fabulous Green Vacation Packages to visit Yucatan, Mexico and to enjoy Yucatan's Mayan Cultural Traditions, Mayan Spa treatments and Rituals, fun eco-activities, great Mayan Spa Packages, and the best room rates and special promotion offers in Merida's Boutique Hotels and Boutique Haciendas, as well as Chichen Itza's best Eco-Spa Resorts: Yaxkin Spa and Hacienda Chichen Resort acclaimed as Yucatan's top Mayan Spa and Mexico's most innovating Eco-Spa Resort Experience at Yaxkin's Mayan Holistic Spa Center.  Visit our various web-pages filled with ideas on what to do in Merida, what to visit in Yucatan, where to stay in Merida, where to go in Yucatan, and what Yucatan Haciendas to stay in.  All these and more can be part of your next visit to Merida, Chichen Itza, and the Yucatan Peninsula, Mexico.